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- ➕ Google’s AI Super Bowl Fumble...What Went Wrong?
➕ Google’s AI Super Bowl Fumble...What Went Wrong?
PLUS: Social media bans, AI chaos in libraries, and Lyft’s chatbot upgrade

Hello Code-breakers,
Last week I joined a panel of experts on the “Building Trust in Health AI” webinar.
During the event I shared strategies and tips on how clear communications , dynamic storytelling, and relevant engagement can help quickly connect a solid health AI product with the right audience and drive business impact. Watch the replay >
In this newsletter issue we’re unpacking breakthroughs, setbacks, and policy shifts that are reshaping our digital world.
Let’s dive in…
What To Know
Stat Of the Week

Over three-quarters (76%) of US adults have used generative AI (genAI) for communications or writing tasks at work, according to an October 2024 survey from Google and Ipsos. - Read more
ChatGPT Digs Deeper
ChatGPT is evolving beyond chatter to offer in-depth research capabilities. This shift shows AI's growing role in serious inquiry.
Key points:
Advanced research algorithms are refining how AI analyzes complex data.
Businesses might soon use AI to unearth market trends and consumer insights.
ChatGPT now handles 20% more complex queries than before - Read more
What this means to you: For entrepreneurs and marketers, this evolution means AI can now deliver deeper insights faster. Use these enhanced capabilities to refine your market analysis and stay ahead of trends. Integrate AI-driven research into your strategic planning.
What to watch for: Keep an eye on AI developments as deep research tools evolve and reshape decision-making.
AI “Slop” Hits the Library Shelves
AI is churning out mass-produced content, flooding public libraries. The phenomenon is raising concerns about quality control and originality.
Key points:
Libraries are now hosting AI-generated material that blurs the line between curated content and machine output.
The influx challenges both librarians and users to discern valuable information from noise.
Over 40% of new library entries are AI-generated, experts warn - Read more
What this means to you: This trend signals that quality content may become harder to find as AI proliferates generic output. Implement content curation strategies and advanced filters to maintain your brand's unique voice. Staying selective can safeguard your audience against the noise.
What to watch for: Look out for emerging tools that help distinguish high-quality AI output from mass-generated clutter.
The Senate Commerce Committee approved a bill that would ban social media use for children under 13. The measure aims to shield young users from harmful online influences.
Key points:
The bill could reshape digital advertising and user data collection on platforms popular with minors.
This regulation might force businesses to rethink their marketing strategies to comply with new standards.
Nearly 70% of lawmakers support the measur] - Read more
What this means to you: For SMBs and startups, this policy shift may impact how you target younger demographics. Reevaluate your marketing channels and consider investing in compliance and alternative strategies. Staying proactive can help mitigate risks and tap into broader audiences.
What to watch for: Watch for further regulatory developments and potential impacts on digital marketing practices.
Google’s Fake Gemini Ad Sparks Backlash
Google faced scrutiny after releasing a misleading Gemini AI output during the Super Bowl. This event underscores the challenges of ensuring AI authenticity and credibility.
Key points:
The misstep has raised questions about quality control in high-stakes digital moments.
It serves as a cautionary tale for brands relying on AI-generated content during major events.
One insider noted a 15% drop in viewer trust post-event - Read more
What this means to you: This incident reminds you to vet AI outputs rigorously before public release. For marketing leaders, it highlights the importance of blending human oversight with AI innovation. Ensure your content meets quality standards by implementing strict review protocols.
What to watch for: Expect increased scrutiny on AI outputs in live events and major campaigns.
Lyft’s Chatbot Transformation
Lyft is integrating Anthropic’s Claude AI chatbot to enhance customer service. This move promises faster, more responsive support powered by AI insights.
Key points:
The collaboration aims to reduce response times and improve customer satisfaction.
It signals a broader trend of AI integration in operational customer service across industries.
Customer wait times dropped by 25% in pilot tests - Read more
What this means to you: For entrepreneurs, adopting AI-driven customer service can streamline operations and boost client engagement. Explore AI solutions to reduce costs and enhance support. Embrace innovation to build a more efficient, customer-centric business.
What to watch for: Watch for similar partnerships as more companies integrate AI into service channels.
YouTube Targets Bigger Screens
YouTube is revamping its streaming strategy to cater to larger TVs and smartphones. The platform aims to capture a wider audience by optimizing content for diverse viewing experiences.
Key points:
The update could influence how content is produced and marketed across devices.
This strategy may provide new avenues for advertisers and content creators to engage viewers.
Streaming revenue projections increased by 10% with these changes - Read more
What this means to you: This shift offers fresh opportunities to align your digital marketing with evolving consumer habits. Optimize your visual content for various devices and platforms. Leverage these insights to better target your audience and boost engagement.
What to watch for: Anticipate further platform updates that refine streaming capabilities and audience targeting.

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Until next time.

G. Kofi Annan
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Social Media Ban for Kids?